Terms and Conditions

• The Refer a Friend Campaign runs from 1st November 2024.


• Referring students can find their unique booking code on their online portal and this must be provided to the friend that are referring to be eligible for the incentive payment.


• It is the responsibility of the referring student to ensure their friends have added their unique booking code onto their account at the point of booking with homes for students.


• To receive the incentive payment both the student who referred, and the referred student, must have checked in and paid any outstanding rent before the cash back is issued.


• Students who have checked out and left a Homes for Students property will still be eligible for a refer a friend incentive so long as the criteria below are met:
  
  
  
  • They must live with us at the point of referring a friend.
  
  
  • To receive cash back the student who referred a friend must have no debt remaining on their account.
  
  


• Incentives will be paid as cashback and this will be paid within the first semester*


• Incentive amounts can be changed and switched off throughout the booking cycle.


• Students must ensure that all correspondence is responded to, to ensure Homes for Students has the correct bank information. Without the correct details no payment will be made.

• 5 £50 vouchers max per student totalling to £250.


• 4 Students will be chosen for this programme.


• Applications will be open from 1st November to the 30th November, 2024.


• Communication and video creation will run throughout the year till all 5 videos have been completed.


• Students will only be paid for videos we use.


• Students must have paid their deposit and electronically accepted/ signed a tenancy agreement in order to be eligible to take part in the programme.


• The programme influencers must have moved in to the property and paid any rent due before their prize will be presented.


• Winners give unconditional permission for their names and any photograph images to be used in any promotion as prescribed by the promoter.


• The content creators will be chosen by the marketing team based on their application


• influencers must agree to having PR and social activity promoted on any HFS brand channels.


• Vouchers will be ordered at the end of the month of when the video is posted and the student will receive the vouchers by the end of the next following month at the latest.


• The student must submit a fully edited video which is ready for posting, the raw video with no editing and 2 photo stills.


• The student must submit the video by a set date (Set by Marketing), the sheet informing the student of the submission date will also note the date the video will be posted.


• Once a video has been completed and accepted they will be given a voucher worth £50. The voucher will be ordered at the end of the month the video was posted, the voucher may be delivered up to the month after.

• UK Residents Only: Prizes are exclusively available to students residing within the United Kingdom.


• All Homes for Students Brands: This competition encompasses all brands under the Homes for Students umbrella, including Prestige Student Living, EVO Student, Essential Student Living, Universal Student Living, and Urban Student Life, as well as any other trading name or brand of HFS. These brands shall hereby be collectively referred to as 'HFS'.

• Winner Notifications: Winners will be contacted exclusively through one of the main HFS brand pages: Homes for Students, Prestige Student Living, EVO Student, Essential Student Living, Universal Student Living, or Urban Student Life.


• No Residency Requirement: Students do not need to be currently living in a HFS property to be eligible for a prize.

• Non-Transferable: Prizes are not transferable to other individuals.


• No Cash Equivalent: Goods and vouchers issued by HFS have no monetary value and cannot be exchanged for cash or other items.


• No Combination of Offers: Promotions, offers, or incentives cannot be combined with other similar offers.


• HFS Reserves the Right: HFS reserves the right to modify the terms, parameters, or availability of promotions, offers, or incentives at any time without prior notice.

• Tenancy Deposit Scheme (England and Wales)


• Safe Deposits Scotland (Scotland)

Endsleigh

• View what is and what is not covered


• Get claims support


• Personalise cover


• Access rewards


• Access wellbeing support

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Available at the below properties only:

1. Prospective first year students who have applied to attend a University or a Higher Education Institution in any of the cities in which Homes for Students operates, and who book a room with Homes for Students, will be allowed to be released from their Tenancy Agreement if, as a result of not achieving the required A-Level, Scottish Higher (or equivalent) results, they do not gain a place at their chosen university and evidence is provided.


2. Only new customers who have never lived at a Homes for Students property are eligible.


3. If a customer does not gain a place at their chosen University or College and wishes to be released from their Tenancy Agreement, they must provide Homes for Students with evidence of their rejection and evidence of the reason why (proof of results achieved etc) no later than 3 working days after their results day.


4. Evidence can be a written rejection letter from the University/College/UCAS, or a screen shot of the customer’s UCAS status along with the results etc. This can be emailed to [email protected] or posted to Homes for Students, The Clock Tower Building, Clock Tower Park, Fazakerley, Liverpool, L10 1LD.


5. Customers who do not apply to be released from their Tenancy Agreement within this timescale and provide the correct evidence will be bound by the terms and conditions set out in the Tenancy Agreement.

1. Prospective international students who have applied to attend a University or a Higher Education Institution in any of the cities in which Homes for Students operates, and who book a room with Homes for Students, will be allowed to be released from their Tenancy Agreement if they do not receive the entry Visa they require for their study in the UK and evidence is provided.


2. Only new customers who have never lived at a Homes for Students property are eligible.


3. If a customer does not receive the entry Visa they require for their study in the UK and wishes to be released from their Tenancy Agreement, they must provide Homes for Students with evidence of their refusal of entry to the UK to study no later than 7 days after notification of their refusal.


4. Evidence can be a copy of the letter from the Home Office, UK Visas and Immigration service or other official Visa issuing body as well as a letter from the university, sponsor or institution where they were supposed to be studying. It must clearly show the student’s full name, address and date of issue. This can be emailed to [email protected] or posted to Homes for Students, The Clock Tower Building, Clock Tower Park, Fazakerley, Liverpool, L10 1LD.


5. Customers who do not apply to be released from their Tenancy Agreement within this timescale will be bound by the terms and conditions set out in the Tenancy Agreement.

* To defer payment for Brayford Quay in Lincoln, a minimum of 4 weeks rent is required. This is payable before the student moves in.

* Brayford Quay do not transfer deposits from year to year. Rebookers will be required to provide a deposit at the start of each year, which will be refunded 28 days after the end of the previous tenancy.

1. The tenant must have a valid tenancy agreement of thirty (30) weeks or more (unless stated otherwise) and have paid the rent due under the tenancy agreement, without any outstanding rent or other sums due to us or the landlord to be eligible to receive any incentive or promotion.


2. Withdrawal from the tenancy agreement at any point invalidates all promotions and/or offers and any promotional credit paid, or value of goods given, may be recovered either through cash repayment or from the tenant’s deposit.


3. For a promotion, offer or other incentive to be valid, the tenant must have complied with all obligations set out in the tenancy agreement or otherwise.


4. In order for a promotion, offer or other incentive to be claimed, the relevant, valid, and correct promotional code must be entered by the tenant at the time of booking by either entering the code online or submitting the code to an authorised Homes for Students (“HFS”), Prestige Student Living (“PSL”), Essential Student Living (“ESL”), Urban Student Life (“USL”) and/or UKStudenthouses.com (“UKSH”) employee, who is taking the booking. HFS, PSL, ESL, USL and UKSH, as well as any other trading name or brand of HFS shall hereby be collectively referred to as HFS. A code submitted after the time of booking will not be valid. HFS accepts no responsibility for codes not received by us.


5. If a promotion, offer or other incentive has been claimed and includes the payment of cashback or some other form of financial payment, it is the tenant’s responsibility to ensure the correct payment information is provided to HFS in order for HFS to complete the promotion, offer or other incentive and HFS has no liability for non-payment or non-delivery of any incentive, promotion and/or offer due to incorrect details being provided by the tenant. Any such payments sent to the incorrect bank account will not be recoverable and/or will be subject to a recovery fee.


6. HFS will use reasonable endeavours to reach the tenant to request information to allow it to make payment, fulfil the promotion or offer, or apply the discount. If such information is not received, HFS reserves the right to issue an alternative, or withdraw the incentive, promotion and/or offer at its absolute discretion.


7. Promotions, offers, or other incentives are non-transferable.


8. Goods and vouchers issued by HFS have no value, are non-transferable and cannot be exchanged for cash or anything else.


9. The time between correctly accepting any promotion, offer or other incentive and it being credited to your account and/or delivered may vary. HFS shall not be liable for any delays in this regard or for any consequences of any delays, which may occur.


10. Promotions, offers and/or incentives cannot be used in conjunction with any other promotion, offer and/or other incentive. Attempting to use multiple promotions, offers and/or incentives can result in all promotions, offers and/or incentives being withdrawn.


11. All promotions, offers and/or incentives are subject to availability and HFS has total discretion as to whether to honour a promotion, offer and/or incentive or not.


12. HFS reserves the right to amend the Terms, the parameters of any promotion, offer and/or incentive or to discontinue any and all promotions, offers and/or incentives at any time, without notice.


13. Claiming any promotion, offer and/or incentive implies acceptance of the Terms.


14. Certain promotions, offers and/or incentives are unavailable at certain properties.


15. HFS has sole discretion to withhold the payment and/or delivery of any promotion, offer and/or incentive if the Terms have not been complied with, or for any other reason.

• Wired Base Speed – 1Gbps speed


• A Wireless Base Service providing up to 250Mbps*
  
  
  
  • * Wireless speeds are an up to speed and not limited to following dependencies on the environment of the user’s room including the number of devices connected, capability and usage of devices and avoidance of interference from outside factors.
  
  
  
  


• Please see each individual property page to verify if they use Glide.

Aspen Cancellation Policy

1. Cancellation Prior to Commencement of Licence Agreement:
   If the booking is cancelled within 24 hours of signing the licence the Licensor agrees not to hold you liable for the full term of your contract, however the Deposit will not be refunded.


2. Cancellation after confirmation.
   Where the Licence is cancelled or revoked after payment is receipted all monies will be forfeited.

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