The application takes less than 10 minutes to complete and once an account is set-up, your son/daughter will be able to manage everything regarding their accommodation in one place. This includes making rental payments online. Click this link to access our online booking system here.
When applying for a room students will be asked a series of questions to determine the type of room/flat that they require, along with any special requests. Please note that special requests cannot be guaranteed.
We will make every effort to meet the needs of students with disabilities or special needs. If you have a medical condition or special needs that affects your accommodation requirement please inform us in the additional notes section when completing your application, either online or by paper form.
Applicants are encouraged to disclose any special requirements (medical, religious etc.) to enable us to make an informed allocation. Where appropriate, an applicant may be prioritised through the allocation categories as a result of a special requirement disclosure.
Please review our full termination policy here.
Most properties require a £250 deposit, which will be given back to your son/daughter at the end of the tenancy if no damage have been made to the room. However, our Brayford Quay property only requires a £150 deposit.
All deposits are secured with the Deposit Protection Service for the duration of the tenancy length, for more information visit the website here. For Scottish properties your deposit will be secured with Letting Protection Service Scotland (LPS), for more information visit the website here.
Your Son/Daughter will have the choice of rebooking the same room, the same flat, booking as a group, or booking for another style of room within the same property. If they rebook with Homes for Students, their deposit will be kept with the DPS and carried over for the following academic year; however this excludes our Brayford Quay property (please speak with the property manager for further details). Also, we value customer loyalty, so some of our properties will have a re-booker offer, contact the sales team or the property team to find out more.
So, rebooking their room has never been easier! Simply log on, click ‘create application’ and select ‘returning student’.
PaytoStudy offers a quick and secure way to send rental payments without international bank transfer charges. For more information on how this work please visit their website.
There are various options to make payments, these include: online payments via the students Homes for Students account, directly at the property with a debit or credit card or by bank transfer.
When a student chooses to pay in instalments, the student will need a guarantor to sign the tenancy paperwork. A guarantor is a third party, such as a parent or relative who takes joint financial responsibility for the tenancy if the student fails to pay their rent.
To be a guarantor you must:
Please note: if your accounts are managed online or you have opted for paperless billing, you can usually log into your account and print out a statement, which will have your address on.
If your son/daughter is an international student they will need a UK guarantor to secure a room at one of our properties, this is required if they choose to pay their rent in instalments. We have partnered with HousingHand.co.uk who will act as UK based guarantors for international students. For more information about HousingHand.co.uk please visit HousingHand.co.uk
For students who choose to pay in full, they will not be required to provide a UK guarantor however full payment will be required in advance of the tenancy commencing, no keys will be issued if we have not received the required payment of rent.
Please note all tenants are obligated to advise in advance if they are going to have an issue paying the rent on the contractual agreed date and are also obligated to inform us in advance if they are not moving in on the agreed tenancy start date.
Parking is available for certain properties, however if there is no parking available at the property, there will be designated drop off areas. This information will be communicated to your son/daughter prior to moving in.
Bedding and kitchen utensils will not be provided, however you can visit our shop to purchase bedding and kitchen packs, so your son/daughter is prepared for moving in! Use code HFS17 for a 10% discount.
A Property Manager and their team will have responsibility for day-to-day security, cleaning, maintenance and health & safety within the accommodation.
Homes for Students where possible recruits and trains students who live on-site to act as wardens during the periods when the property team are off-duty. Student Wardens can advise on safety, security and anti-social behaviour where needed and are a vital part of the Homes for Students team. Further information about on how to become a Student Wardens will be available on arrival.
The property team will direct and advise residents as to where they will be able to get the correct support and information if needed.
During your son/daughters stay, they will have the opportunity to come along to health and well-being events that take part on our properties. These events highlight topical concerns that some students may face.
Yes, the majority of our properties are able to be rebooked for the next year and we often run specific incentives for rebookers as we value their loyalty*. For more information about rebooking please contact our national sales team on +44 (0) 333 344 2829.
Feeling safe and secure are paramount in all our homes, but especially when your son/daughter moves away. We have 24 hour CCTV cameras installed at the appropriate areas on site along with secure access door systems, and all bedrooms are lockable. We also offer a 24 hour contact number for students to be able to call should they have any concerns regarding safety & security at any point.
We would recommend that you arrange as a minimum, basic insurance for personal property. Don’t forget to cover any bicycles that your son/daughter may be bringing to university.
All of our properties have onsite laundry facilities that are chargeable; prices may differ per property. The number of machines will be dependant on the size of the property. The main provider for our laundry machines is Circuit, for more details please visit their website here.
In the event that something isn’t working correctly in any part of the accommodation, the student needs to report the issues as soon as possible to the property team who will escalate it accordingly. Outside of the property team hours, the help desk is on hand to take emergency calls related to maintenance issues. Alternatively we have set up an app with MainManager to make reporting issues easy and quick. All students are responsible for reporting any problems as soon as possible to prevent further damage or serious issues. More information will be provided in the welcome pack issued on arrival.
A postal collection service operates during office hours – Monday to Friday. Students will be required to present valid photograph ID for when they come to collect the parcel. Please note that the office are not able to take in supermarket deliveries as they contain perishable goods.
Each student is allowed one guest per week for 2 nights a week. The resident will be responsible for the actions of the guest and must adhere to the specific guest policy for each property – this will be detailed in the property hand book and the tenancy agreement. The policy must not be abused and guests must be considerate of others living in the property.
Students are required to arrange and pay for their own TV licence for both individual TV’s and any TV’s situated in the flat communal area, unless stated otherwise.
Homes for Students is accredited by ANUK, a body recognised by all UK Universities, the Student Union and the UK Government for defining a code of standards for student accommodation. This means Homes for Students has demonstrated excellence in fundamental areas such as; property condition, management as well as forming sound relationships with students. With us you can be confident everything is taken care of, so you can simply move in and make the most of student life. For more info on ANUK visit the website here.*Terms and Conditions Apply.